What's new in MessageDesk

You can now connect MessageDesk to thousands of other apps with our new Zapier Integration (Beta) — no coding required. Automate your workflows by using new Zapier triggers and actions designed to sync MessageDesk with the rest of your stack.

• New Triggers:

  • Message Received Fires automatically when your workspace receives a new inbound text message.

  • Message Sent Fires whenever a message is sent from your workspace (manual or automated). These triggers make it easy to build Zaps that post to Slack, log messages in Google Sheets, or update your CRM in real time.

• New Actions:

  • Create or Update Contact Add or update contacts in your MessageDesk workspace based on phone number.

  • Send Message Send personalized text messages directly through MessageDesk from any connected app (e.g., HubSpot, Typeform, Calendly).

Ready to start automating? Check out our full setup guide here: Zapier Integration Support Docs →

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