I can respond to customer messages remote, but of I need to call outbound, I have to use my personal number. It would be great if I could place an outgoing call with my message desk phone number.
When email notification is sent to our email about an incoming text message the time listed is incorrect. Please see attached showing 2:31pm when it was received 10:32 AM eastern time.
As the title says, I've tripled checked and my username and password works when logging in on my computer through Chrome, but does not work on the app. Need a solution ASAP. We are just rolling this...
Allow Group SMS conversations to be created through Zapier or API actions, not only manually in the MessageDesk UI. This would let teams automatically create mentor/client/family group threads after...