MessageDesk Ideas

Unify text conversations, connect teams, reach more people, and broadcast at scale from your phone number with a shared inbox.

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1
User friendly
Bug
Under Review
While typing text messages, the text skips letters and carries the sentance down to next line resulting in my going back and correcting the issue every single time I text to a client. It is...
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0
MessageDesk x AgencyZoom Integration
Feature request
Under Review
You can already integrate MessageDesk with AgencyZoom using Zapier. However, AgencyZoom's Zapier triggers and actions are somewhat limited. In the future, it would be beneficial to offer a native...
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1
Live Viewer Icon
Feature request
Completed
Icon to show if a team member is actively looking at a conversation.
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0
WhatsApp Support
Feature request
Planned
flag December 31, 2026
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0
Mobile App Improvements
Improvement
Planned
flag August 31, 2026
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0
Download Message History
Feature request
Planned
flag April 30, 2026
Download Message HistoryNeed a record of your text conversations for reporting, compliance, or just peace of mind? Soon, you’ll be able to download your entire MessageDesk message history — anytime,...
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0
Make.com Integration
new product
Planned
flag April 30, 2026
Similar to Zapier, we'll be integrating MessageDesk with 🚀 Coming Soon: MessageDesk + Make.com IntegrationYou’ll soon be able to connect MessageDesk with Make.com — giving you a new, powerful way to...
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0
Call Forwarding
Feature request
Planned
flag March 31, 2026
In Q1 2026, we'll be adding support for call forwarding for connected MessageDesk numbers. If you purchased a new text-only number through MessageDesk, you'll now be able to forward that call to any...
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Relays: Additional Triggers & Actions
Improvement
Planned
flag March 31, 2026
In Q1 2026 we'll be adding additional triggers and actions to Relays.New Triggers:
  • Message sent
  • Contact created
  • Label added
  • New comment
New Actions:
  • Post a...
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0
Inbound Webhooks (Relays)
new product
Planned
flag February 27, 2026
Soon, you’ll be able to send data into MessageDesk from your existing systems using Inbound Webhooks. That means your CRM, VoIP platform, or internal database can automatically update contacts,...
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Changelog Ideas Roadmap