We're adding even more power to your search experience with a brand-new dedicated search.Instead of displaying search in a pop-up window, you'll be able to view, filter, and take actions directly...
We're adding more power and functionality to contact custom properties in the contacts module. Soon, you'll be able to create a filtered list of contacts based on logic operators and conditions. For...
I want to use MessageDesk via CarPlay (read/respond, voice-to-text, “tell client I’m en route”). This is particularly valuable because my techs drive company trucks with CarPlay.
Some of our clients have matters that need to be addressed urgently, and while we do have labels in place for that, sometimes they get moved down in the inbox as more messages come in. It would be...
When I receive a new message or mention from a comment, etc. I wish my browser and mobile app would ding or produce some sort of notification sound. I'm not always at my desktop, and nor do I have...
Delete actions for contacts, custom properties, labels etc. are currently limited across the app. This makes it difficult to edit or alter records once they've been added to MessageDesk.This update...
What is a VCF?A Virtual Contact File (VCF), also known as a vCard, is a universal digital business card format for sharing contact information like names, phone numbers, emails, and addresses as a...