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Outbound Webhooks (Relays)
new product
In Progress November 01, 2025
flag December 31, 2025

Outbound Webhooks can enable you to send data from MessageDesk to 3rd party tools and services.

Potential Example 1: Create a contact in your CRM when a contact gets created in MessageDesk

1. MessageDesk Relay receives an event

2. Configure a webhook to send to a 3rd party URL/tool like HubSpot

Potential Example 2: Label an email when an SMS conversation receives a label in MessageDesk

1. MessageDesk Relay receives an event

2. Relay sends webhook to a 3rd party URL/tool like Front

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