Outbound Webhooks can enable you to send data from MessageDesk to 3rd party tools and services.
Potential Example 1: Create a contact in your CRM when a contact gets created in MessageDesk
1. MessageDesk Relay receives an event
2. Configure a webhook to send to a 3rd party URL/tool like HubSpot
Potential Example 2: Label an email when an SMS conversation receives a label in MessageDesk
1. MessageDesk Relay receives an event
2. Relay sends webhook to a 3rd party URL/tool like Front