Imagine automating texts, syncing contacts, and managing conversations — all without lifting a finger.
With our upcoming Zapier integration, you’ll connect MessageDesk to over 6,000 apps — from CRMs and form tools to calendars and chatbots — and create powerful no-code automations that make your inbox work smarter.
Why this matters to you
You’ll automate everyday messaging tasks — no coding, no APIs.
You’ll keep MessageDesk perfectly in sync with your CRM, calendar, or forms.
You’ll save hours each week by letting workflows run automatically.
You’ll unlock new ways to use MessageDesk in your sales, marketing, and service workflows.
What’s coming
New Zapier Triggers (from MessageDesk → other apps)
New Message Received (inbound)
New Message Sent (outbound)
New Contact Created
New Zapier Actions (from other apps → MessageDesk)
Send Message: Send an outbound SMS directly from a Zap.
Create Contact: Add new contacts automatically with name and mobile.
Post Comment to Conversation: Add text or media to any active conversation.
Update Conversation: Assign teammates, add labels, or update status (open/closed).
Example use cases
📅 Automated appointment reminders Connect your CRM or scheduling tool (like Calendly or HubSpot) to automatically send SMS reminders before meetings or appointments.
📝 Instant lead capture Use tools like Typeform or Jotform to collect leads — MessageDesk creates the contact and sends a welcome text instantly.
💬 CRM workflow sync When a new SMS is received, automatically update a lead’s record in your CRM or trigger a follow-up task for your team.
📲 Team coordination Trigger Zapier actions that assign teammates or label conversations based on incoming messages — keeping your inbox organized automatically.
Why we’re building it
Right now, MessageDesk V2 doesn’t connect natively to external platforms — making it a bit of a data silo. Zapier changes that. It’s a shortcut to deep integrations with thousands of apps your team already uses — unlocking automation without custom development.