MessageDesk Ideas

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Zapier Integration with Group SMS capabilities
Feature request
Under Review June 04, 2026
Allow Group SMS conversations to be created through Zapier or API actions, not only manually in the MessageDesk UI. This would let teams automatically create mentor/client/family group threads after onboarding forms are completed, while still respecting the 7-participant Group SMS limit. Useful fields would include participant phone numbers, contact names, initial message body, and a returned conversation/thread ID for tracking.
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