MessageDesk Ideas

We are trying to use the app on our mobile phone and it keeps saying we have the wrong username or password

Intermedia VOIP

Almost every messaging tool will have message status as OPEN with ANY activity, including when the message was previously closed and a message is SENT. We highly encourage you to join this standard...

I can respond to customer messages remote, but of I need to call outbound, I have to use my personal number. It would be great if I could place an outgoing call with my message desk phone number.

I want to be able to forward text messages sent to a MessageDesk-connected number to a different number.

Allow Group SMS conversations to be created through Zapier or API actions, not only manually in the MessageDesk UI. This would let teams automatically create mentor/client/family group threads after...

I'd like autocorrect when sending text messages.

Soon, you'll be able to download your messaging history into a .csv file for your entire workspace based on various date/time ranges.

I want to use MessageDesk via CarPlay (read/respond, voice-to-text, “tell client I’m en route”). This is particularly valuable because my techs drive company trucks with CarPlay.