MessageDesk Ideas

Download Message HistoryNeed a record of your text conversations for reporting, compliance, or just peace of mind? Soon, you’ll be able to download your entire MessageDesk message history — anytime,...

In Q1 2026, we'll be adding support for call forwarding for connected MessageDesk numbers. If you purchased a new text-only number through MessageDesk, you'll now be able to forward that call to any...

Do i have an email-to-text address ? Something like text@yourcompany.messagedesk.com I want to be able to compose an email and then have it send a text to my MessageDesk inbox. Can MessageDesk...

When I get a phone call on a phone number connected to MessageDesk, I want to automatically send a text.I want this to:

• Help me handle phone call responses.
• Start more text conversation...

Initial design thoughts:

• Threads get opened in a pop-up dialog. This dialog contains a "reply" box where users can join the thread.
• In the "mentions" inbox, clicking a mention will...

More options are coming to the Message Compose experience!Check out these mock ups for what this could look like. When composing a new message, you'll be able...