MessageDesk Ideas

This is an improvement to the existing contact import process currently in app.Soon the MessageDesk data center will allow users to import:

• Contacts (up to 5000 rows in a .csv file)
• Custom...

Outbound Webhooks can enable you to send data from MessageDesk to 3rd party tools and services. Potential Example 1: Create a contact in your CRM when a contact gets created in MessageDesk1....

Imagine automating texts, syncing contacts, and managing conversations — all without lifting a finger.With our upcoming Zapier integration, you’ll connect MessageDesk to over 6,000 apps — from CRMs...

Hello! It would be very helpful to be able to filter contacts by label (or multiple labels) and be able to message them. For example, I'd like to be able to select all contacts with both the labels...

Automatically start with a capital letter on first word of message and after a period. I noticed this on the app, more than the program.

Exciting news is on the horizon for Inbox by MessageDesk users: SOC 2 compliance is officially in the works. This upcoming release marks a major milestone in our commitment to data security, privacy,...

In Summer of 2025 we'll launch the mobile companion apps for Inbox by MessageDesk. At launch, we'll be starting our closed BETA where existing Inbox users will have the ability to...

What is a Relay?Relays are automated workflows that let inbox customers control how conversations are managed. For example, Relays will let users automatically label, assign or...