MessageDesk Ideas

Download Message HistoryNeed a record of your text conversations for reporting, compliance, or just peace of mind? Soon, you’ll be able to download your entire MessageDesk message history — anytime,...

Similar to Zapier, we'll be integrating MessageDesk with 🚀 Coming Soon: MessageDesk + Make.com IntegrationYou’ll soon be able to connect MessageDesk with Make.com — giving you a new, powerful way to...

In Q1 2026, we'll be adding support for call forwarding for connected MessageDesk numbers. If you purchased a new text-only number through MessageDesk, you'll now be able to forward that call to any...

In Q1 2026 we'll be adding additional triggers and actions to Relays.New Triggers:

• Message sent
• Contact created
• Label added
• New comment

New Actions:

• Post a...

Soon, you’ll be able to send data into MessageDesk from your existing systems using Inbound Webhooks. That means your CRM, VoIP platform, or internal database can automatically update contacts,...

• Edit and delete scheduled messages
• Add pagination to the scheduled messages view in the Inbox

You’ve told us contact management needs to be faster, clearer, and more connected to your day-to-day texting. You’re right. You should be able to find the right person, take action in bulk, and...

Managing your team in MessageDesk should be simple, flexible, and secure — not a puzzle of roles, permissions, and phone number assignments.Right now, assigning unique phone access to each teammate...