MessageDesk Ideas

When I get a phone call on a phone number connected to MessageDesk, I want to automatically send a text.I want this to:

• Help me handle phone call responses.
• Start more text conversation...

Initial design thoughts:

• Threads get opened in a pop-up dialog. This dialog contains a "reply" box where users can join the thread.
• In the "mentions" inbox, clicking a mention will...

We're looking to deliver a much more robust, scalable search experience for MessageDesk users, improving contact discovery and result clarity.Proposed Features:Global Contact SearchUsers will be able...

More options are coming to the Message Compose experience!Check out these mock ups for what this could look like. When composing a new message, you'll be able...

Soon, you'll be able to view all sent/received Twilio messages in your MessageDesk Inbox.Current Twilio-connected customers who also use other SMS-enabled systems (e.g., booking systems) experience...

This is an improvement to the existing contact import process currently in app.Soon the MessageDesk data center will allow users to import:

• Contacts (up to 5000 rows in a .csv file)
• Custom...

Outbound Webhooks can enable you to send data from MessageDesk to 3rd party tools and services. Potential Example 1: Create a contact in your CRM when a contact gets created in MessageDesk1....

Imagine automating texts, syncing contacts, and managing conversations — all without lifting a finger.With our upcoming Zapier integration, you’ll connect MessageDesk to over 6,000 apps — from CRMs...

Hello! It would be very helpful to be able to filter contacts by label (or multiple labels) and be able to message them. For example, I'd like to be able to select all contacts with both the labels...

Automatically start with a capital letter on first word of message and after a period. I noticed this on the app, more than the program.